Operations Manager

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Edmonton, AB
Job Type
Direct Hire
Jan 08, 2019
Job ID
Title: Operations Manager
Job Description
Positive Life Concepts is looking for a growth minded, energetic leader to be the Operations Manager for our client in Edmonton, Alberta. The role of the Operations Manager is to ensure all coating jobs are scheduled property, completed on time, on budget and within the specifications required by the coating manufacturer and the client. The Operations Manager must run the operations area safely, efficiently and effectively while meeting all Key Performance Indicators set by the Owner.
*You MUST have several years of experience with HVOF to be considered.
Job Responsibilities
Project Management
  • Assessing and planning all project and resource requirements
  • Project, plan and implement project delivery schedules and coordinating as necessary with Sales and Sales Support
  • Ensuring that the production is cost effective – labor & supply ratio evaluations
  • Overseeing the entire Production Flow and making sure that Jobs are produced on time and are of good quality and meeting client specifications on or before the client due completion date
  • Coordinate all off-site services (machining, grinding, polishing etc.)
  • Ensure the Ops department maintains, updates and develops systems and procedures with KPIs and are using them
Quality Control
  • Assist with creating of quality control standards (ie: ISO 9001:2015)
  • Monitoring and implementing quality control standards (ie: ISO 9001:2015)
  • Corrective action reports are initiated for all incidents that occur
  • Identifying operational personnel training needs
  • Planning and implementing job specific training
  • Ensure all workers have received adequate training and have been re-trained as necessary
  • Participate in the planning and execution of quarterly fire drills, man down system checks, rescue procedures on tank internal
  • Able to take on the role of Coating Technician VI
  • Train other coaters in HVOF
Equipment & Materials
  • Planning, selecting and submitting procurement request to the Controller
  • Implement and maintain a program to ensure the tracking of all material equipment and assets
  • Ensure all hazardous material on the floor are labeled as per WHMIS
  • Ensure all old or unusable material and equipment is recycled or disposed of as soon as possible
  • Ensure all hazardous material are stored in the paint storage area
  • Ensure tag out procedures for equipment are being followed
  • Organizing the repair and routine maintenance and inspection of all production equipment
  • Create and implement an equipment/tool sign out program
  • Planning and organizing production schedules with the assistance of the Production Supervisor
  • Monitoring the production processes and adjusting schedules as needed
  • Ensuring staffing requirements are met
  • Supervising and motivating all production workers
  • Reviewing worker performance
  • Ensuring workers are accountable for their schedules
  • Projecting and coordinating the need for human resources
  • Identify roles and responsibilities for each production worker
  • Liaison as deemed necessary for production and quality assurance matters
  • working with production staff to implement the company's policies and goals
  • Continual review and assessment of policy and procedure effectiveness
  • Ensuring that health and safety policies and guidelines are followed
  • Coordinate all communication between production, sales and administration
  • Update production board prior to BOD / EOD meetings
  • Chair BOD (8 am) / EOD (4 pm) meetings
  • Ensure general housekeeping standards are followed
  • Ensure warehouse and yard is organized and free of clutter
  • Ensure sidewalks and parking lot are cleared and maintained as necessary and ice is cleared from walkways
  • Ensure equipment is cleaned and stored when not in use
  • Ensure worker respirators are cleaned, maintained and stored when not in use
  • Ensure personal work space is organized and tidy
  • Ensure all items are removed from desk at the end of the day to allow cleaners to do their job
  • Computer and monitor are turned off at the end of the night
Health & Safety
  • Demonstrate commitment to the safety and compliance program by fully participating and projecting a positive attitude and image
  • Be educated of the laws, regulations, codes of practice and guiding principles
  • Implement and enforce the safety and compliance program throughout the workplace
  • Policies, safe work practice and guidelines are developed as required
  • Ensure that safety materials are readily accessible to all workers
  • Conduct ongoing testing to ensure workers are competent in the duties in which they are performing
  • Communicate to all workers risks associated with the business that are known
  • Attend regularly scheduled safety meetings
  • Ensure all incidents, accidents, near misses and identified problems or complaints are documented and forwarded to the Safety Coordinator
  • Participate in regular safety inspections and hazard assessments of the worksite, customer sites and equipment are conducted and documented
  • Ensure all workers, visitors and contractors on site are oriented to the safety and compliance program requirements
  • Any person on site is following all rules and policies as stated in the company safety manual
Personal Qualities
  • Demonstrate a high level of personal character and integrity.
  • Have adequate experience and education to complete the duties required by the position.
  • Find themselves naturally aligned with the company core values.
  • Be detail oriented and thorough in implementation and testing.
  • Demonstrate excellent communication skills.
  • Adhere to company standards, philosophies, corporate values, policies and understand the importance of each.
  • Have a positive team oriented and "fit" within company culture.
  • Be respectful of other’s opinions and strive to maintain healthy relationships with clients and international staff.
  • Demonstrate a strong work ethic.
  • Strong aptitude to learn and problem solve.
  • Willing to work outside of normal office hours when required.
Key Performance Indicators
The following Key Performance Indicators will be submitted daily/weekly/monthly to the Owner/CEO/GM.
Daily KPIs completed by 1 pm. Weekly KPIs submitted by Friday at 1 pm. Monthly KPIs submitted the last working day of the month by 1 pm. All will be saved in the S drive under the CCI KPIs folder
  • Parts received – daily
  • Over/Under/Damage report - daily
  • Jobs quarantine/parts set aside due to damage - daily
  • Stock reorders/orders and dates required – weekly
  • Rework reports - daily
  • Production level reports - daily
  • Current Inventory levels - weekly
  • Operations Staff overtime report - daily
  • Jobs on time, on spec on budget report - daily
  • Labour and Supply ratios - weekly
  • Profitability of jobs - weekly
  • Productivity report for operations - Work in progress, when received, expected completion date, work done and cost, estimated amount quoted to client compared to actual and spare capacity, turn-around time compared to actual - weekly